Shipping policy

General Information
  • At My Cosy Jammies, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to you, across the globe, and make sure that you get the most quality levels of responsiveness at any time.
  • Once an order has been submitted, you will be provided with the order status and shipping information regarding your order and receive the tracking number (via email) once your order has been shipped.

Shipping Charges

  • Our shipping is free for all products.

Shipment processing time 

  • Every effort is made to dispatch your order as soon as possible. Processing time is 1 - 2 working days, and Transit time is 8 - 15 working days. However, delivery times can also be 10 days as it depending on the shipping provider.
  • We make every effort to ship all orders received by 12 pm Eastern Time on the same day. Orders placed after 12 pm, on weekends, or on public holidays will be attempted to be processed the following business day. Please allow up to 48 hours for your orders to be dispatched during and just after sale periods and during holiday periods.
  • You will receive a shipping confirmation email as soon as it has been shipped.

Do I have to pay shipping charges?

  • You don't have to pay any shipping charges for regular orders, except for those from Printify.
  • Expedited orders are also charged extra.

By when will I receive the ordered products?

  • Delivery will be done within 8-15 working days. Expedited orders will be delivered within 5-8 business days. 

How do I know whether the product can be delivered to my area?

  • My Cosy Jammies is trying its best to ship our products as far and wide as possible. However, there are still a few areas where we are unable to ship. You will be notified at checkout or within 24 hours if we are unable to ship to your postcode.

Do you ship internationally?

  • Yes, we ship internationally. Customers will be responsible for paying any duties or taxes relevant to their country of residence.  

Order trackingHow do I know if my order has been placed successfully?

  • Within a few minutes of successfully placing your order, you will receive an email confirmation from My Cosy Jammies. This email will include all the important details related to your order.